Customer Service


 
  • Process- Netflix

Job Description:
1. Location: Airoli
2. Handling Inbound calls (Customer Service)
3. Need to handle queries related to US Customers Netflix Account.
4. Designation: CSA
5. Excellent communication skills needed
6. HSC/ Graduate with Minimum 6 Months Chat or Voice Experience.
7. Shift Timing 24*7 rotational shift
8. Week off-2 Rotational week off between Monday till Sunday
9. Salary – 27,000 In hand +2750 Incentives.
10. Strict background verification for all Employment and Educations documents.
11. Transport Boundaries: Panvel to Thane, Kalyan to Thane, Thane to Dadar East.
12. Rounds of Interviews: HR, Ops, Berlitz (VnA), Typing-25/85.
13. Require candidates who can speak Tamil or Telugu language knowledge along with English.

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Job Type: Full-time

Salary: ₹15,000.00 - ₹27,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Night shift
  • Rotational shift
  • US shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • English (Preferred)
  • Hindi (Preferred)

Speak with the employer
+91 8591282681

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