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Become ALL IN! as a (Quality Compliance Associate)
As a pioneer in digital health our heart beats for the development and implementation of new technologies. For the next level of e-health evolution we are looking for creative minds who enjoy working with a variety of technologies, their own design freedom and professional development.
Requirements:
o Excellent in English communication (verbal and written)
o Typing speed should be 30 WPM
o Good understanding of Revenue Cycle Management (US Medical Billing) Provider/Hospital
o 4 year of experience as Senior AR Caller
o Good knowledge of HIPAA, CPT codes, Denials Management.
Responsibilities:
o Monitor calls per agent on a weekly basis.
o Provide adequate feedback to the agents for every call monitored and sit along with the Supervisor to decide any action plan if required.
o Chalk out standard Quality document and educate the team on quality parameters.
o Floor walk and provide assistance to team members when required.
o Returning Voicemails on a daily basis.
o Work on Statement Quality and ensure the team SLA meets 95% month on month.
o Prepare weekly call audit reports for reporting on Ops call.
o Other tasks as assigned by line manager.
What you can expect from us:
o A safe digital application and onboarding process
o Health Insurance
o Accidental Insurance
o Both sides pick up and Drop facility/ Self Transport Allowance
o Subsidized Meals
o Parental Insurance in Plan for 2023
o Term Insurance in Plan for 2023
o Fun at Work
o Career Growth -Best in the Industry
o Merit Increment -Best in the Industry
o Employee Friendly Environment
o Best HR Practices
o Secured workplace for employees
o Ample scope of Reward and Recognitions
o Marriage Gift Hampers
o Gifts for Born of a Child
Convinced? Submit your application now!!!!
Synchronizing Healthcare
Become ALL IN! with head, heart, and hand
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